Red Cross providing services to families affected by southern Alberta floods

The need to evacuate quickly from flooding in southern Alberta has caused some families to become separated, and made it difficult to locate family members in a time when they need the most support. The Red Cross is now providing services to help families regain and remain in contact during this emergency. The Red Cross has also activated a 24-hour emergency registration and inquiry call centre, which will allow people affected by the flooding to register their location, inquire about loved ones and receive information about services available to assist them during the emergency. This service, run by Red Cross volunteers, is available by calling toll-free 1-866-696-6484.


For families who remain on evacuation alert, the Red Cross recommends designating a trusted friend or relative who lives far enough away that they will not be affected by the flooding, to act as a liaison between any separated family members. Make sure the designated person knows they are your family contact, and that they should keep other family members informed in the event of an evacuation. Have a list of family contact details (phone and email) for every member of your family, in case you become separated.

All Canadian Red Cross support is provided at no charge to those in need. The best way to support those in need is through financial donations.  Anyone wishing to support the ongoing Red Cross response to this disaster may do so by donating to the Canadian Red Cross Alberta Floods appeal. To donate to the Canadian Red Cross please call 1-800-418-1111 or visit www.redcross.ca.

If you have been affected by floods, you can post messages telling friends and family that you are safe and well through the Red Cross website by visiting www.redcross.ca. Registering yourself on the Safe and Well website is completely voluntary and you can update your entry at any time. Those searching on this site for your information will need to enter your name, along with your address or phone number.

The search result will show only your first name, last name, the date and time of registration, and the messages you selected to tell your story. You should be aware that any information entered concerning the Alberta Floods will be stored on American Red Cross servers and are subject to U.S. law. Neither the American Red Cross nor the Canadian Red Cross intends to use or share the information provided.